- Chewy has become known and loved for surprising customers with portraits of their pets.
- In August, Chewy announced its new artist fee would increase from $30 to $35 per portrait.
- The $5 raise came with a new, more-restrictive contract.
Chewy’s tradition of pet portraiture is in jeopardy.
The pet-food and -supplies company is known for surprising its customers with personalized paintings of their pets. Accompanied by handwritten notes, they’re sent to celebrate milestones, birthdays, and national holidays. Other times, Chewy sends portraits to memorialize a pet who has recently died.
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