CEO of credit score giant FICO dishes on how company uses AI

When people hear FICO mentioned, they typically think of “the credit score company” that determines the magic three-digit number used to help lenders determine a borrower’s ability to repay debt. But the analytics firm also has a robust SaaS (software as a service) business driving its growth, which uses artificial intelligence to assess consumer behavior. 

Although FICO has a long history of using AI and has integrated it throughout all facets of its business, CEO Will Lansing stresses the importance of using it responsibly and spoke with FOX Business about how the company uses the technology – and where it does