Small businesses are open to using artificial intelligence (AI) tools to boost their competitiveness and efficiency but have concerns about their ability to keep pace with evolving technology, according to new research from credit card giant Visa.
Visa revealed the seventh edition of its Global Back to Business Study on Tuesday, which included a focus on the sentiments of small and medium businesses (SMBs). It found that 91% of SMBs say that they’re at least somewhat likely to consider AI services like ChatGPT in addition to automation in the next 12 months to help elevate their business against co
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