As student loan payments resume following the formal end of the Covid-era payment pause, the Biden administration has launched what it is calling the most affordable student loan repayment plan ever. Millions of borrowers have signed up, and the Education Department is ramping up a massive outreach campaign to get more borrowers to enroll. Meanwhile, the administration is also implementing student loan forgiveness through multiple programs.
But amidst the unprecedented return to repayment, the federal student loan system appears to be buckling, with borrowers and advocacy groups reporting widespread problems.
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