I spend a lot of time in meetings talking about how companies can get the most out of artificial intelligence. These conversations almost always include a deep-dive into technology features and requirements, as well as long digressions into the intricacies of data management. Although tech and data are critical to any AI implementation, what’s often overlooked in these discussions is the third essential ingredient for success with AI: human curiosity.
Today, companies are using machine learning and AI applications to save time and money by automating tasks once done manually by humans. However, the transformational potential of AI goes far beyond operational automation. The challenge facing senior management teams today is elevating AI from an efficiency tool to a source of strategic insight and competitive advantage. That’s where human curiosity comes into play.
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