Government Watchdog Finds When It Comes To Answering Phones And Assisting Taxpayers, IRS Still Has Work To Do

The Treasury Inspector General for Tax Administration—or TIGTA—has released its audit of the IRS’s 2022 Filing Season. The purpose of the review was to evaluate “whether the IRS timely and accurately processed individual paper and electronically filed tax returns during the 2022 Filing Season.”

It will surprise no one to hear that TIGTA concluded that it was a challenging tax season, and there’s still work to be done.