Southwest Airlines
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Southwest Airlines’ flight cancellation fiasco drew attention away from the company’s otherwise strong culture. For decades, Southwest has been one of the country’s leading airlines. As an example, it carries more passengers within California than any other airline. California is especially important because, according to Bloomberg, the state is poised to become the world’s fourth largest economy, soon to overtake Germany. Many California residents who work in politics rely on Southwest to commute between Sacramento, the state’s capital in Northern California and the population center in Southern California. Most of the time, Southwest’s system works: but not during Christmas of 2022 when its system came apart.
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