The rapid adoption of powerful new generative artificial intelligence (GenAI) tools like OpenAI’s ChatGPT is creating a lot of buzz, but some tech-driven businesses are holding off jumping on the bandwagon until they can be more assured any existing bugs and risks are worked out.
One of those companies is hospitality giant Choice Hotels, which has utilized AI and machine learning in its operations for years and has a history of showing it is not afraid of being an earl
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