On Oct. 6, the digital communication landscape was jolted awake by roughly a 15-minute global Slack outage. This brief interruption had a ripple effect on the remote working world.
Digital tools like Slack have become lifelines in our online work routine, especially for remote teams. Today’s short-lived outage highlighted a pivotal but often ignored fact: we must ensure communication redundancy for these digital tools; otherwise, we expose ourselves to systemic risks.
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