UPS using AI to prevent ‘porch pirates’ from stealing packages

Shipping giant UPS is using artificial intelligence (AI) to crack down on package theft by “porch pirates” and help consumers get what they ordered.

The company utilizes a program developed by UPS Capital called DeliveryDefense that uses AI and machine learning to generate a delivery risk assessment based on two years of UPS delivery information, historical loss patterns and address characteristics. It then generates a score that retailers can use to recommend the best delivery option to ensure a package reaches its intended de