- AI tools are enabling some restaurants to get a jump on what customers want — and when.
- Little Caesars, Darden Restaurants, and Jack in the Box are each tapping into troves of sales data.
- The tech helps companies deliver faster, more-accurate orders with better service.
- This story is part of “Revolutionizing Customer Experience With AI,” a series exploring the game-changing technologies driving customer interactions.
Normally it takes about 10 minutes to cook a pizza, but Little Caesars customers can now grab a fresh one in less time than they may have spent waiting for someone to answer the phone to take their order.
Using the brand’s mobile app, a hungry dad can order a large pepperoni pizza (and a side of Crazy Bread, of course), pick it up from a nearby restaurant’s heated Pizza Portal, and be on his way home for dinner.
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