Zoom boomed during the pandemic, but the return-to-work drive means it’s ready for a radical change

• Zoom was a rare pandemic success story. 
• But as people return to the office, Zoom needs to branch out from virtual meetings, its key feature.
• To adapt to a hybrid world, Zoom is ready for a radical change, an exec says.

As companies begin to order workers back to the office, it feels like the curtain is coming down