Social Issues Impact Consumers’ Choice Of Banks—Should Banks Take A Stand?

OBSERVATIONS FROM THE FINTECH SNARK TANK

Banks’ attempts to steer clear of taking positions on controversial social issues like mental health, climate change, and ESG may be hurting their ability to acquire and retain customers according to new research.

Banks Get Questionable Advice on Social Issues

If banks are confused by the advice they get on social issues, it’s understandable.