The tech-heavy Shoptalk industry convention was billed as the future of retail but felt more like a rear-view mirror.
Some 15,000 or so retail industry execs, vendors, and investors converged in Las Vegas this week to pitch, position, and — of course — party at Shoptalk, an annual event since 2015 that promoters claim is where the future of retail is being created. But the convention, which ran from Sunday to Wednesday, felt more like looking into a rear-view mirror, which may be the top-line takeaway this year:
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